Responsibilities
¡¤ Provide support on network infrastructure and desktops.
¡¤ Software and Hardware installation.
¡¤ MS AD – Exchange, SAP administration.
¡¤ Sizing, capacity planning and performance tuning.
¡¤ Backup and recovery administration.
¡¤ Provide technical support to the business units including non-office hours when required.
¡¤ Software and Hardware procurement.
¡¤ Price and service management for suppliers. Assure that IT maintenance procedure are implemented in every Store