JOB INFORMATION
Field Service Engineer will:
- Play a critical role in leading delivery of the service needs of our customers within the Korean service team
- Perform the onsite installation, training, preventative maintenance, upgrade and repair of our complex laser and optical systems
- Diagnose and trouble shoot customer issues through statistical analysis and evaluation of laser system reliability
- Will test, tune, and adjust equipment to obtain optimum operating performance
- Advise management regarding customer satisfaction, product performance, and suggestions for product improvements
- Support sales activities by collecting and forwarding relevant information
- Report spare part requirements
- Serve as company liaison with customers on administrative and technical matters for assigned projects
Skills and Experience Required
Candidate must possess the following:
- Problem solving skills to troubleshoot electronic, electro-optical, electrical, & mechanical problems
- Ability to work closely with a team as well as independently
- Exceptional customer service skills
- Excellent written and verbal communications
- Requires a Bachelor's degree in a scientific, technical, or photonics related field
- Experience with laser or optics highly desirable
- Good command of written/spoken English and Korean is must
- Relative experience of 0~3 years
JOB APPLY