To Be Successful You Will Have: 

• Proven experience delivering world class customer service
• High ability to manage multiple competing interests, stakeholders and priorities
• A critical eye for using data to guide business decisions
• Strong organizational abilities: time and priority management, negotiation, conflict resolution, stakeholder management
• Strong communication skills
• Thorough understanding of basic financial concepts
• A high degree of self-motivation, proactiveness, flexibility, solution-driven mindset, and can-do attitude
• Native Korean with a high level of proficiency in spoken and written English
• 3+ years experience in community management, customer success, customer support, supply chain management or a related field
• 2+ years experience in the localization industry

In Return You Can Expect: 

• Continuously challenging work in a fast-paced, global and multi-cultural company and industry
• The ability to directly drive meaningful and positive outcomes for our community partners
• To work with exceptional, passionate, globally based colleagues and customers
• To be part of a major organizational transformation towards a customer, community, and tech first led business
• Leadership that consistently takes an “employee first” approach and actively aids in your success